Facilities Management as a concept has seen booming growth over the last decade and
has attracted many and varied definitions and ideologies.
With beginnings firmly rooted in the Building Services arena, the evolution of effective
FM has seen a need for greater understanding of organisational goals, improved
service provision, better communication and the ability to adapt to a changing world. The
strategic worth of FM cannot be underestimated in an increasingly competitive
marketplace and it is still a relatively young and dynamic industry where the ability to
achieve mutually beneficial long-term relationships is not just a dream, it is a reality.
Outsourcing some or all of its non-core activities provides a framework in which an
organisation can concentrate on its core business objectives, thereby relieving itself of
the need to worry about day to day functional issues. FM companies who undertake the
provision of these services range from the specialist single-service, to the larger FM
providers, who are responsible for overseeing the implementation of multiple operations.
It is highly unlikely that an FM company would own all of the specialist operational skills
required to provide a 'one stop shop' FM contract. However, drawing on their knowledge
and expertise within the industry, GL Hearn Workspace Solutions,
procures the management of these services by sub-contracting to other specialist
providers whilst maintaining overall professional and financial responsibility for a
contract.
Relationships are key to the success of these multi-business ventures and GL Hearn
Workspace Solutions has been providing Facilities Management Services to clients such
as Whirlpool, Hewlett Packard & General Electric for many years. Using our expertise to
negotiate and co-ordinate a range of outsourced services, our proactive and practical
approach ensures that we build successful and lasting relationships with both our clients
and our subcontractors.